Terms and Conditions
We reserve the right to change these terms and conditions at any time. Any such changes to these terms and conditions will be posted in our latest news. It is your responsibility to read the terms and conditions and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
Intellectual Property
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and content made available as part of your use of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorized by us.
You acknowledge and agree that the material and content contained within this website is made available for your own personal use and not for commercial use and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to and agree not to assist or facilitate to any third party to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Liability and Indemnity
Jolo web design will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Jolo Web Design will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Jolo Web Design accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
The terms and conditions does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
We will take all precautions to keep the details of your order and payment secure unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.
Payment
Payment ie for requested design of a website, whilst we try and ensure that all prices on our website are accurate, errors may occur. Payment can be made by any method specified in Method of Payment
Title to any features or products you order on this website shall pass on to you provided that we have processed and received payment in full for the listed items.
All prices are inclusive of VAT at the applicable current rate of 15 percent.
Privacy Policy
We fully respect customer privacy and do not sell or divulge any personal information supplied to us to any other third parties. Your personal details are treated as strictly confidential including name, email address, address, telephone and any other information collected by us. We do not see or collect any of your credit card details online, all your credit card details are processed through the secure gateway Paypal.
We may use your information to keep you informed of products and services including special offers, discounts, offers, competitions and so on by one of these methods, Email, Telephone and Post. If you do not wish to receive any marketing material from Jolo Web Design please contact us to opt out.
Cancellation and Refunds
If you are not completely satisfied with order, you as a consumer have every right to cancel. There are a few things to consider before commencing with your order. We will ask for a deposit usually 20 percent on your chosen website package or any other element this is non refundable.
When your website or any other element is designed you will be asked to confirm you are happy. Once confirmed you are happy we will ask for full payment. If you are not happy with your website or any other element we will not ask for full payment and keep the deposit. Refunds are only available on the condition you are not satisfied with your website within the 3 day period.
Online Security
We take all steps to protect your personal information. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence.
Sometimes you will read press reports that some customers of banks and online businesses have been receiving fraudulent emails and pop-ups. These fraudulent emails request individuals to confirm their personal details, credit card details, or user name and password. We will never send an email asking for your security information or direct you to a web page that asks for this information. If you receive an email that appears to be from Jolo Web Design although we can assure you it is not us, it is someone trying to pretend they are Jolo Web Design and you suspect is fraudulent, do not click on any link contained within the email or provide any credit card details. You can forward a copy to Jolo Web Design so we can take the necessary action.
Internet shopping is now as safe as shopping in a store or by phone, so there is no need for anyone to miss out on the benefits. We take security very seriously and make your internet experience safe.
You will know you are a secure site when your browser goes into secure mode https:// and you see a locked padlock bottom right of your screen or a key icon in the grey bar, you know you are on a secure website.
Being in secure mode means that all of your details are encrypted. Encryption creates billions of code combinations to protect each transaction made on our site, so your card details cannot be viewed by anyone else.
Our site supports 128 bit encryption and therefore keeps your details as safe as possible at all times.
We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection.
No credit or debit card details are stored once your order has been processed.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.
If you have any further concerns about security we recommend you read IMRG official consumer Internet shopping advice www.consumerdirect.gov.uk
Know who you are dealing with, get the sellers phone number and postal address
Be aware of terms and conditions, check payment and delivery details
Keep records of what you order
EU law protects you against fraudulent use of your payment card in EU transactions. Credit cards give you extra protection
Only give your payment card details over a secure connection and never by email. Never disclose your PIN to anyone, and NEVER send it over the Internet
You usually have at least 7 days to cancel an order and request a refund from an EU retailer
Check your payment card statement carefully. You have at least 90 days to report a suspect transaction
When you buy goods online from outside the EU, you are an importer and may be liable to pay any Customs Duty and VAT. Be cautious, as it may be difficult to seek redress if problems arise
If you have a problem, contact the seller. Then, if you need to, contact the payment card company, your local Trading Standards Office, or any trustmark organisation the seller is registered with.
Miscellaneous
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
www.jolo-web-design.uk.com shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
To provide increased value to our customers, we provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices of such websites, the content of such websites, including any advertising, content, products, goods or other materials or services on or available from such websites or resources or the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by www.jolo-web-design.uk.com
This website has a full copyright to www.jolo-web-design.uk.com and all rights reserved.
www.jolo-web-design.uk.com is part of our group of websites.
Our Addresss
Jolo Web Design
30 Briar Way
Fishponds
Bristol
BS16 4EB
United Kingdom
Telephone: 0117 9658992
Head Office is House of Francheska website www.house-of-francheska.co.uk
Address
House of Francheska
Head Office
C/o Mr JB and Mrs LF Evans
30 Briar Way
Fishponds
Bristol
BS16 4EB
United Kingdom
Telephone: 0117 9658992
We recommend you print out a copy of these terms and conditions for your future reference. If you have any questions regarding www.jolo-web-design.uk.com website please do not hesitate to contact us.
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